Hiring a landscaper: what to ask, what to avoid
Two landscaping quotes for the “same” job often aren't the same job at all — the gap is usually scope: what's included, what's billed as an extra, and what you confirmed before you booked. Here's how to tell a fair deal from an expensive one. Any prices below are modelled estimates, not measured local prices.
The one that catches most people out
Not preparing soil properly
Modelled assumption: Turf laid on poor soil dies within months. Soil prep is 30-40% of the cost for good reason.
Questions to ask a landscaper
Most overcharging hides in the scope, not the headline price. These pin it down before you commit.
- 1
Does your quote include irrigation, or is that extra?
If it's extra, expect around $1,500–$4,000.
- 2
Is lighting part of the price, or charged separately?
If it's extra, expect around $500–$2,000.
- 3
Will I be charged extra for retaining walls?
- 4
Is design fees included, or an add-on?
- 5
Can you put the full scope and the final price in writing before any work starts?
Scope disputes are the single most common complaint. A written list is what protects you.
- 6
Is GST included in the price you have quoted?
Confirm whether the supplier is GST-registered and whether GST is included. Check the ATO for registration rules.
Three checks that take five minutes
Check the licence
For licensed trades, ask for the licence number and confirm it on your state's fair-trading or licensing site before you book. Unlicensed work can void your insurance.
Confirm they're insured
Public liability cover protects you if something gets damaged on the job. If an operator can't confirm it, that's a red flag.
Insist on a written quote
A fair quote itemises the scope, names what's excluded, and states whether GST is included. Verbal quotes are where disputes start.
What's usually included, and what costs extra
Usually included
- ✓Turf supply and laying
- ✓Basic soil preparation
- ✓Edging
- ✓Clean-up
Usually charged extra
- +Irrigation · $1,500–$4,000
- +Lighting · $500–$2,000
- +Retaining walls
- +Design fees
- +Council permits
What pushes the price up: retaining walls, drainage solutions, mature tree planting, irrigation systems, site access, slope/grade changes.
Turf & Landscaping questions, answered
Best time to lay turf?+
How much turf do I need?+
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